Rumsfeld: All heart

Donald Rumsfeld doesn't understand why families of an army brigade whose tour of duty was extended just before their return home are mad at him:

"These people are all volunteers. They all signed up. They all are there doing what they're doing because they want to do it. They're proud of what they do. They do it very, very well."

The brigade's tour was extended by up to 120 days, bringing them home around--or after--Christmastime. Rumsfeld:

"I'd love to be Santa Claus. I'm not."